In 2025, Chase Bank is making significant changes to its branch network, continuing a trend of closures that has been observed across the banking industry. As more customers turn to digital banking solutions, Chase and other major banks are re-evaluating their physical presence and making strategic decisions to better serve their clients.
This article provides a comprehensive overview of the Chase Bank branch closures scheduled for 2025, explaining the reasons behind the closures, the affected locations, and what customers can expect moving forward.
The Shift Towards Digital Banking
The rapid advancement of digital technology has transformed how consumers interact with financial institutions. More people are opting for online banking services, which offer convenience and accessibility from anywhere with an internet connection. This shift has prompted Chase Bank to reduce its number of physical branches to cut operational costs and reinvest in digital platforms.
The decision to close branches is not unique to Chase; many banks are following suit as they strive to meet the changing preferences of their customers. Chase aims to enhance its digital banking experience, ensuring that customers can manage their finances efficiently without needing to visit a branch.
Reasons for Branch Closures
The primary driver behind Chase Bank’s decision to close branches is the increasing adoption of digital banking services. As more customers conduct their banking activities online, the need for physical branches has diminished. By closing underperforming locations, Chase can allocate resources more effectively and focus on developing innovative digital solutions.
Additionally, closing branches allows Chase to reduce expenses associated with maintaining physical locations, such as rent, utilities, and staffing. The savings generated from these closures can be redirected towards improving digital banking capabilities, enhancing customer service, and expanding into new markets where there is demand for physical branches.
List of Affected Locations
In 2025, Chase Bank plans to close at least 23 branches across various states. Here is a list of the affected locations:
- California
- 5060 Arlington Avenue, Riverside
- 6950 Sunrise Boulevard, Citrus Heights
- 7160 N. 1st Street, Fresno
- 1030 W Alameda Avenue, Suite D-13, Burbank
- 18499 Hesperian Blvd., San Lorenzo
- 2201 Westwood Boulevard, Los Angeles
- Illinois
- 3856 W 26th Street, Chicago
- 3101 West Cermak Road, Chicago
- 5200 Dempster Street, Skokie
- 4200 Dempster Street, Skokie
- 50 Skokie Boulevard, Wilmette
- Colorado
- 2251 South Monaco Parkway, Suite 102, Denver
- Florida
- 1319 State Road 7, North Lauderdale
- 240 N. Washington Boulevard, Suite 100, Sarasota
- Michigan
- 30730 Groesbeck Hwy., Roseville
- Nevada
- 2865 E Charleston Boulevard, Las Vegas
- New York
- 42 Broadway, New York
- Indiana
- 7001 Madison Avenue, Indianapolis
- 201 Main Street, Lafayette
- Oregon
- 10900 Se 21st Avenue, Milwaukie
- Washington
- 26603 72nd Avenue NW, Suite A, Stanwood
Impact on Customers
The closure of Chase Bank branches will undoubtedly affect customers who prefer in-person banking. However, Chase is committed to ensuring that these changes do not disrupt their banking experience.
The bank encourages customers to take advantage of its comprehensive online and mobile banking platforms, which offer a wide range of services, including account management, bill payment, and money transfers.
Chase also provides robust customer support through its digital channels, ensuring that customers can access assistance whenever needed. For those who still prefer face-to-face interactions, Chase will continue to operate branches in strategic locations, allowing customers to choose the most convenient option for their needs.
Frequently Asked Questions (FAQs)
Why is Chase Bank closing so many branches?
Chase Bank is closing branches to align with the growing trend of digital banking. By reducing its physical footprint, the bank can invest more in digital platforms and enhance its online services.
How will I know if my local Chase branch is closing?
Chase notifies customers of any branch closures at least 90 days in advance. Keep an eye on official communications from Chase to stay informed about changes that may affect you.
What should I do if my local branch is closing?
Chase offers extensive online and mobile banking options, allowing you to manage your accounts conveniently from anywhere. If you prefer in-person banking, you can locate another nearby branch or use ATMs for basic transactions.
Will employees at closing branches lose their jobs?
Chase Bank aims to retain employees affected by branch closures by offering them opportunities at other locations or within different roles in the company. The bank is committed to supporting its staff during this transition.
Can I still access Chase Bank services if my branch closes?
Yes, Chase Bank remains committed to serving its customers through its digital channels and remaining branch locations. You can continue to access a wide range of banking services online or via the mobile app.
As Chase Bank continues to adapt to the evolving banking landscape, customers can expect enhanced digital services and improved accessibility. By embracing technological advancements, Chase aims to provide a seamless banking experience for all its customers, regardless of their location.